Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with extensive facilities including exhibition rooms, truck maintenance workshops, and a team of professional sales workers dedicated to serving you.
Q2: How to do after-sales service?
A2: We offer comprehensive after-sales support through video guidance via phone or computer. Simply communicate any usage issues to our sales staff, and we will provide step-by-step assistance.
Q3: What is the transportation process?
A3: For transporting trucks, we predominantly utilize bulk shipping services to ensure safe and efficient delivery.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facilities in Shandong, as we prefer engaging in face-to-face conversations to better understand your needs.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT, LC, with an initial 50% payment in advance and the remaining 50% before shipment.