Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers! Our facilities include state-of-the-art exhibition rooms, advanced truck maintenance workshops, and a team of highly skilled professionals dedicated to sales and service.
Q2: How do you handle after-sales service?
A2: We offer comprehensive after-sales service through video guidance via phone or computer. Simply share any issues with our sales team, and we will promptly provide expert guidance and resolutions.
Q3: What is the transportation process?
A3: For truck deliveries, we primarily use reliable bulk shipping services to ensure your vehicles arrive safely and on time.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facilities in Shandong. We value face-to-face conversations and look forward to showing you our seminar and operations up close.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT and LC, with a 50% deposit required upfront and the remaining 50% payable before shipment.