Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with extensive facilities, including exhibition rooms, truck maintenance workshops, and a team of dedicated professionals ensuring top-tier sales service.
Q2: How to do after-sales service?
A2: We provide comprehensive after-sales support through video guidance via phone or computer. Simply inform our sales staff of any issues you encounter, and we will offer prompt, expert assistance.
Q3: What is the transportation process?
A3: For our trucks, we primarily utilize bulk shipping services to ensure efficient and secure delivery.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facilities in Shandong. We value face-to-face conversations and look forward to hosting you.
Q5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT and LC, with 50% payment required in advance and the remaining 50% due before shipment.