Q1: Are you a trader or a manufacturer?
A1: We are a premier manufacturer with an extensive exhibition room, a dedicated truck repair workshop, and a team of skilled professionals in sales.
Shandong Ant Automobile Technology Co., LTD. has firmly cemented its place as the largest and most trusted supplier of tractor trucks, dump trucks, mixer trucks, and more in northern China. With over 15 years of industry excellence, we stand as a beacon of quality and reliability.
Q2: How do you provide after-sale service?
A2: Our after-sale service is second to none. We offer comprehensive video instructions accessible via phone or computer. Should any operational issues arise, our dedicated sales team is just a call away to provide step-by-step guidance and support.
Q3: What is the shipping process?
A3: Ensuring the safe and efficient delivery of our trucks is paramount. We primarily utilize bulk shipping services by sea, leveraging well-established logistics channels to guarantee your order arrives in prime condition.
Q4: Can I visit your factory?
A4: We warmly welcome you to our expansive workshop in Shandong. A face-to-face visit allows us to provide a thorough and immersive understanding of our operations, reinforcing our commitment to transparency and excellence.
Q5: What kind of payment terms do you provide?
A5: Our payment terms are designed for flexibility and convenience. We accept TT and LC, requiring a 50% advance payment with the balance payable before shipment, ensuring a seamless transaction process.