Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with comprehensive facilities including exhibition rooms, truck maintenance workshops, and a dedicated team of professional workers ready to assist you.
Q2: How to do after-sales service?
A2: We provide exceptional after-sales service through detailed video guidance over phone or computer. Any issues you encounter can be discussed with our sales staff, who will offer you precise and effective solutions.
Q3: What is the transportation process?
A3: For transporting our trucks, we primarily use bulk shipping services, ensuring your Sinotruk Dump Truck is delivered efficiently and securely.
Q4: May I visit your factory?
A4: We warmly invite you to visit our facilities in Shandong. We value face-to-face conversations to better understand your needs and showcase our capabilities.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT, LC, with a 50% advance payment and the remaining 50% due before shipment, ensuring a smooth transaction process.
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