Q1: Are you a trader or a manufacturer?
A1: We are proud to be a leading manufacturer. Our facilities include state-of-the-art exhibition rooms, comprehensive truck maintenance workshops, and a team of dedicated, professional workers ensuring top-notch service and quality.
Q2: How to do after-sales service?
A2: We provide thorough post-sale support through video guidance accessible via phone or computer. Our sales team is ready to address any usage issues you encounter and offer prompt, expert guidance to ensure your satisfaction.
Q3: What is the transportation process?
A3: For transporting our trucks, we predominantly rely on efficient bulk shipping services, ensuring your purchase arrives safely and promptly at its destination.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facility in Shandong. We value face-to-face interactions and would be delighted to show you around our seminar and operations.
Question 5: What kind of payment terms do you offer?
A5: Our payment terms are flexible. We accept TT and LC, with a 50% deposit required upfront and the remaining 50% due before shipment, ensuring a smooth and secure transaction process.