Q1: Are you a trader or a manufacturer?
A1: We are proud to say we are manufacturers. Our facilities boast exhibition rooms, state-of-the-art truck maintenance workshops, and a team of professional workers dedicated to sales and service.
Q2: How do you handle after-sales service?
A2: We provide comprehensive after-sales support through video guidance via phone or computer. Simply communicate any issues to our sales staff, and we will offer the necessary guidance to resolve them.
Q3: What is the transportation process?
A3: For truck transportation, we primarily utilize bulk shipping services to ensure safe and efficient delivery of our products.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our seminar. Located in Shandong, we highly value face-to-face conversations and look forward to your visit.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT, LC, with 50% payment in advance and the remaining 50% before shipment.