Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with state-of-the-art exhibition rooms, advanced truck maintenance workshops, and a dedicated team of professional workers ready to assist you.
Q2: How do you handle after-sales service?
A2: We offer comprehensive after-sales support through video guidance, accessible via phone or computer. Simply inform our sales staff of any issues you encounter, and we will promptly provide you with the necessary guidance.
Q3: What is the transportation process?
A3: For truck transportation, we primarily utilize efficient bulk shipping services to ensure timely and safe delivery of your orders.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our factory located in Shandong. We believe in the value of face-to-face conversations and look forward to meeting you in person.
Q5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT, LC, with 50% payment required in advance and the remaining 50% due before shipment.