Q1: Are you a trader or a manufacturer?
A1: We are a premier manufacturer! Our extensive facilities include exhibition rooms, state-of-the-art truck maintenance workshops, and a team of highly skilled professionals dedicated to serving your needs.
Q2: How to do after-sales service?
A2: Our after-sales service is unparalleled! We offer comprehensive video guidance via phone or computer. Notify our sales staff of any concerns, and receive expert, step-by-step assistance.
Q3: What is the transportation process?
A3: For truck transportation, we primarily utilize dependable bulk shipping services to ensure your SITRAK G7w Dump Truck is delivered safely and efficiently.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our state-of-the-art factory! Located in picturesque Shandong, you're invited to engage in face-to-face dialogues and experience our excellent facilities firsthand.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT and LC. Typically, we require only 50% in advance and the remaining 50% before shipment, tailored for your convenience.