
Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with extensive facilities. We boast exhibition rooms, advanced truck maintenance workshops, and a team of skilled professionals dedicated to providing top-notch sales and support services.
Q2: How do you handle after-sales service?
A2: Our after-sales service is comprehensive and accessible. We offer video guidance via phone or computer to assist with any concerns. Simply inform our sales staff of any issues, and they will provide you with expert guidance promptly.
Q3: What is the transportation process?
A3: For transporting our trucks, we primarily utilize bulk shipping services to ensure safe and efficient delivery to your location.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our seminar in Shandong. We highly value face-to-face conversations and would be delighted to give you a personal tour of our facilities.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT and LC. Typically, we require 50% payment in advance and the remaining 50% before shipment to ensure smooth transactions.