Q1: Are you a trader or a manufacturer?
A1: We are proud to be manufacturers. Our facilities include expansive exhibition rooms, state-of-the-art truck maintenance workshops, and a dedicated team of professionals committed to excellence.
Q2: How do you handle after-sales service?
A2: We provide comprehensive after-sales service through video guidance, accessible via phone or computer. Simply inform our sales staff of any issues, and they will offer precise and helpful instructions.
Q3: What is the transportation process for your products?
A3: For truck transportation, we primarily utilize efficient bulk shipping services, ensuring your vehicle arrives promptly and safely.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facility. Located in Shandong, we are eager to engage in face-to-face conversations and showcase our operations.
Q5: What kind of payment terms do you offer?
A5: Our payment terms are flexible. We accept TT and LC, with a 50% deposit required in advance and the remaining 50% payable before shipment.