Q1: Are you a trader or a manufacturer?
A1: We are proud to be manufacturers. Our facilities include state-of-the-art exhibition rooms, advanced truck maintenance workshops, and a team of highly skilled professionals dedicated to providing exceptional service.
Q2: How to do after-sales service?
A2: We offer comprehensive after-sales support through video guidance via phone or computer. Any issues you encounter can be discussed with our knowledgeable sales staff, who will provide expert guidance to resolve them.
Q3: What is the transportation process?
A3: For transporting our trucks, we predominantly utilize bulk shipping services, ensuring efficient and reliable delivery.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facility. Located in Shandong, we highly value face-to-face conversations and look forward to your visit.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT and LC, with a 50% payment upfront and the remaining 50% due before shipment.