Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with extensive facilities including exhibition rooms, truck maintenance workshops, and a team of professional sales workers.
Q2: How to do after-sales service?
A2: We offer comprehensive after-sales service through video guidance via phone or computer. Simply inform our sales staff about any operational issues, and we will provide expert assistance.
Q3: What is the transportation process?
A3: For truck transportation, we predominantly utilize bulk shipping services to ensure timely and efficient delivery.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our facility. Located in Shandong, we highly value face-to-face conversations to better understand your needs.
Question 5: What kind of payment terms do you offer?
A5: Our payment terms are flexible. We accept TT and LC, with a 50% advance payment and 50% due before shipment.
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