Q1: Are you a trader or a manufacturer?
A1: We are proud manufacturers with extensive facilities, including exhibition rooms, truck maintenance workshops, and a highly skilled sales team to support your needs.
Q2: How do you handle after-sales service?
A2: We provide comprehensive after-sales support through video guidance via phone or computer. Inform our sales staff about any issues, and we will promptly offer detailed guidance.
Q3: What is the transportation process?
A3: For truck shipments, we predominantly utilize reliable bulk shipping services to ensure safe and timely delivery.
Q4: May I visit your factory?
A4: We warmly welcome you to visit our factory in Shandong. We believe in the value of face-to-face conversations and are eager to showcase our operations.
Question 5: What kind of payment terms do you offer?
A5: We offer flexible payment terms including TT and LC, with 50% payment upfront and the remaining 50% due before shipment.